{"id":6023,"date":"2015-02-09T08:52:28","date_gmt":"2015-02-09T07:52:28","guid":{"rendered":"http:\/\/idiolect.org.uk\/notes\/?p=6023"},"modified":"2015-02-12T14:12:11","modified_gmt":"2015-02-12T13:12:11","slug":"permanent-zero","status":"publish","type":"post","link":"https:\/\/idiolect.org.uk\/notes\/2015\/02\/09\/permanent-zero\/","title":{"rendered":"Permanent Zero"},"content":{"rendered":"<p>&#8216;Email overload&#8217; is one of those phrases everyone thinks they know the meaning of: &#8220;I get too many emails!&#8221;. Last autumn I met <a href=\"http:\/\/people.ucsc.edu\/~swhittak\/Steve_Whittaker_Santa_Cruz_HCI\/Steve_Whittaker.html\">Steve Whittaker<\/a>, who has a reasonable claim to have actually coined the phrase, <a href=\"https:\/\/www.ischool.utexas.edu\/~i385q-dt\/readings\/Whittaker_Sidner-1996-Email.pdf\">way back in 1996<\/a>. He explained to me that the point wasn&#8217;t to say that we get to much email, but that email is used for too many different things. We&#8217;re using it to send messages, receive messages, get notifications, schedule tasks, chat, delegate tasks, archive information and so on forever. <\/p>\n<p>Shifting the focus from email as number of individual messages (too many!), to email as functions (still too many!) lets you see why the &#8216;<a href=\"http:\/\/www.bbc.com\/future\/story\/20130129-the-psychology-of-the-to-do-list\">Inbox Zero<\/a>&#8216; idea doesn&#8217;t quite work. Inbox Zero appeals to my sense of being in control over my email, and it is better for me than not having a righteous scheduling system for my email, but it doesn&#8217;t split the multiple functions for which I use email.<\/p>\n<p>Now, for you today, I&#8217;d like to share my newest strategy for managing my email, which is inspired by Whittaker&#8217;s &#8216;Email overload&#8217; distinction.<\/p>\n<p>The first thing to do is to separate off the single largest function of email &#8211; receiving messages &#8211; from the others. You need to stop emails arriving in your inbox, leaving you free to send and search without distraction. Create a filter and have all incoming mail moved to that folder. Now stare in satisfaction at &#8220;You have no new email!&#8221; in your inbox. Schedule a time to go to your received mail folder and kill as many emails as you can, using your favourite inbox zero strategies (protop: if you send emails at 4.30 you minimise the chances of someone replying that day). Now your workflow which only involves sending messages and dealing with old messages isn&#8217;t tangled up with the distraction of receiving new messages.<\/p>\n<p>Next, separate off all email that isn&#8217;t personal correspondence. Set a second filter which removes all email without your email address in the &#8216;to&#8217; or &#8216;cc&#8217; fields. These are circulars. You can scan the titles and delete en mass.<\/p>\n<p>If you are using gmail, you can import these filters (after editing to make relevant adjustments).<br \/>\n&#8211; <a href=\"http:\/\/idiolect.org.uk\/docs\/skip.xml\">remove from inbox, unless sent to &#8216;exception&#8217; address<\/a><br \/>\n&#8211; <a href=\"http:\/\/idiolect.org.uk\/docs\/skip.xml\">remove all circulars<\/a><br \/>\nRight click to &#8216;save as&#8217;, they won&#8217;t show up in a browser. Note that my new folders begin with &#8216;A_&#8217; so they are top of my alphabetised folder list.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8216;Email overload&#8217; is one of those phrases everyone thinks they know the meaning of: &#8220;I get too many emails!&#8221;. Last autumn I met Steve Whittaker, who has a reasonable claim to have actually coined the phrase, way back in 1996. He explained to me that the point wasn&#8217;t to say that we get to much [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[22,4],"tags":[],"class_list":["post-6023","post","type-post","status-publish","format-standard","hentry","category-intellectual-self-defence","category-technical-notes"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5KQtW-1z9","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/posts\/6023"}],"collection":[{"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/comments?post=6023"}],"version-history":[{"count":2,"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/posts\/6023\/revisions"}],"predecessor-version":[{"id":6025,"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/posts\/6023\/revisions\/6025"}],"wp:attachment":[{"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/media?parent=6023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/categories?post=6023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/idiolect.org.uk\/notes\/wp-json\/wp\/v2\/tags?post=6023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}