[local news warning]

You can wait on hold for 20 minutes to get this address to write your complaint letter to, like i did, or you can copy it down from here:

Midland Mainline Customer Services
Nelson Street
Derby
DE1 2SA

Normally Midland Mainline are fantatic, it’s their internet sales support which i’m complaining about (and guess who that is run by? Virgin, of course)